Resume
Experienced professional in the hospitality industry entering a new field. I take pride in providing the most superb customer service. I hold high ethical standards and value integrity. Have spent many years developing strong and meaningful relationships with guests and co-workers. With my history of customer service, I look forward to expanding my knowledge and skills within the architectural design industry.
WORK EXPERIENCE
- AirBnb Super Host 8/2015-11/2019 - Napa, CA
Anticipating guest needs, helping create guest itineraries - Restaurant Server 11/2004-7/2015 - Bouchon Bistro, Las Vegas, NV | Yountville, CA
Managed stations in a fast paced environment - Restaurant Server 12/2000-11/2004 - Bacar, San Francisco, CA
Opened highly anticipated new restaurant - Restaurant Server 3/1998-11/2000 - Balboa Café, San Francisco, CA
Served San Francisco Socialites
EDUCATION
- Digital Design Graphics Technology A.S. Degree, Napa Valley College, Napa, CA 6/2021
- AS Degree, Humanities, Math and Science, Napa Valley College, Napa CA 5/2009
CERTIFICATES
- Autodesk Certificate of Completion – AutoCAD Fundamentals
- Autodesk Certificate of Completion - Inventor Fundamentals
- Autodesk Certificate of Completion - Fusion 360 Introduction to Parametric Design
- Autodesk Certificate of Completion - AutoCAD Advanced
- Autodesk Certificate of Completion - Revit Fundamentals
- Autodesk Certificate of Completion - 3DS MAX Fundamentals
OTHER AREAS OF INTEREST
Professional
- Extensive experience in customer service and exceeding customer expectations
- Ability to excel in a professional environment
- Studied Autodesk and Adobe programs for design at Napa Valley College
Personal
- Napa native with knowledge of local attractions, services, locations
- Positive and friendly demeanor with excellent interpersonal communication skills
- With each task, having the ability to identify areas of improvement and provide solutions
- Spent years volunteering for local nonprofit fostering and saving animals